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Terms & Conditions

Last updated: June 2026

1. About Malta Explorers

Malta Explorers (maltaexplorers.com) is an online booking platform for water sports and marine activities in Malta. We act as an intermediary and promoter — we facilitate your reservation but we are not the activity operator. The activities are operated by licensed, insured local providers, principally Sips Water Sports Malta.

2. Booking Process

  1. You reserve your activity online by selecting a date, time and the relevant options.
  2. You pay a deposit online (17% of the activity price plus a service fee). This secures your slot.
  3. You pay the remaining balance directly to Sips Water Sports Malta on the day, at the meeting point.

3. Pricing

  • Displayed prices are per booking, not per person, unless explicitly stated otherwise.
  • Jet ski prices vary by the number of riders (1 or 2 riders). You select this during the booking process, and the price updates accordingly.
  • All prices are shown in euros (EUR).

4. Payment

Payments are processed securely by Stripe. Malta Explorers never stores your card details. The deposit is non-refundable once the slot is reserved, as your time slot is then held exclusively for you and removed from availability.

5. Cancellations & Changes

  • Deposits are non-refundable.
  • Date or time changes are subject to availability and must be requested at least 48 hours in advance via WhatsApp or email. Changes cannot always be guaranteed.
  • No-shows are non-refundable.
  • If the provider cancels due to bad weather or unsafe sea conditions, you will receive a full refund or a free reschedule.

6. Customer Responsibilities

  • Arrive at the meeting point 10–15 minutes early.
  • Bring a valid photo ID for check-in.
  • Follow all safety instructions given by the activity staff.
  • Meet the minimum age and health requirements for each activity.
  • No alcohol before water activities.
  • Malta Explorers and its partners reserve the right to refuse participation if a customer appears unfit, intoxicated, or unable to participate safely.

7. Liability

Malta Explorers is a booking facilitator. All activities are carried out by licensed, insured operators (principally Sips Water Sports Malta). Water sports and marine activities carry inherent risk. By booking, you acknowledge and accept these risks. To the maximum extent permitted by law, Malta Explorers is not liable for personal injury, loss, or damage arising from participation in the activities.

8. Intellectual Property

All content on maltaexplorers.com — including text, images, branding, design and code — is owned by Malta Explorers and may not be copied, reproduced or reused without our written permission.

9. Changes to These Terms

Malta Explorers may update these terms from time to time. The latest version is always published on this page, and your continued use of the site constitutes acceptance of the updated terms.

10. Privacy

Your personal data is processed in accordance with our Privacy Policy and Cookie Policy.

11. Governing Law

These terms are governed by the laws of the Republic of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.

12. Contact

For any questions regarding these terms, contact us at maltaexplorerclub@gmail.com or via WhatsApp at +356 7965 4501.